This Privacy Policy explains how the Maharashtra Forest Department Control Room (“we”, “our”, “us”) handles information when you visit this informational website. By using the website you agree to the terms of this policy.
1. Information we collect
This website is purely informational. It does not require visitors to register, sign in, or submit personal data. We do not knowingly collect personally identifiable information (such as name, address, e-mail or phone number) from visitors of this website.
The only information that may be automatically logged by the hosting server includes:
- Internet Protocol (IP) address of the requesting device
- Domain name from which the website is accessed
- Date and time of access
- Pages viewed and files downloaded
- The browser and operating system used
- The referring website, if any
This information is used in aggregate form only, for statistical and security purposes, and is not linked to any personally identifiable data.
2. Toll-free helpline calls
When you call the toll-free helpline 1800 3033, the Control Room executive may record your name, location, contact number and the nature of your concern solely for the purpose of registering a complaint and routing it to the appropriate field officer. Call details may be retained for departmental record-keeping, audit and follow-up.
This information is treated as confidential and is shared only with officers of the Forest Department, Government of Maharashtra, on a need-to-know basis for handling the reported matter.
3. Use of cookies
This website does not set tracking cookies. If any cookies are used, they are strictly functional (for example, to remember your accessibility preferences). You can disable cookies in your browser settings without affecting access to the information on this website.
4. Links to other websites
This website may contain links to external websites of other Government departments, organisations or third parties. Once you leave this website, we are not responsible for the privacy practices or content of such external sites. We encourage you to read the privacy statements of every website that collects personal information.
5. Information sharing
We do not sell, trade, rent or otherwise transfer any visitor information to outside parties. Information collected through helpline calls is used only by authorised personnel of the Forest Department, Government of Maharashtra, for handling forest-related queries and complaints.
We may disclose information when required by law, by court order, or to protect the rights, property or safety of the Department, the public or any person.
6. Data security
Reasonable physical, electronic and procedural safeguards are in place to protect the information handled by the Control Room against unauthorised access, alteration or disclosure. However, no method of transmission or storage is completely secure, and absolute security cannot be guaranteed.
7. Children's privacy
This website is not directed at children, and we do not knowingly collect any information from children. If a parent or guardian believes that a child has provided information to us, they may contact the Control Room to have such information removed.
8. Accessibility & correctness of content
The information on this website is provided for general public awareness about the Forest Department Control Room helpline. While we make reasonable efforts to keep the content accurate and current, we do not guarantee its completeness or its suitability for any specific purpose. For authoritative and updated information, please contact the Forest Department directly.
9. Changes to this policy
This Privacy Policy may be updated from time to time. Any changes will be posted on this page along with an updated revision date. Continued use of the website after changes implies acceptance of the revised policy.
10. Contact
If you have any questions about this Privacy Policy, please contact:
Maharashtra Forest Department — Control Room
Office of the Principal Chief Conservator of Forests
Maharashtra State, Nagpur
Toll Free: 1800 3033